My neighbors are nice, and the office staff is very nice and helpful. Veronica G.– I love living at Autumn Ridge because it's close to major shopping centers.My neighbors are friendly and so is the office. – Maintenance is nice and responds timely. Maintenance and Management are quick and efficient, and I love that I can work on my private patio area. – When I moved to Lansing, Autumn Ridge was my first stop. When I do call for a work order, they come quickly. Keya A.– I have lived at Autumn Ridge for 8 years and do not have major issues in my apartment.We believe this speaks volumes about the quality of our community and the high level of service that we provide.Ģ) Can you share some positive comments from residents that are happy at Autumn Ridge?īelow are just a few of the many actual comments we have received from current residents. We have over 600 apartments and townhomes at Autumn Ridge, and our residents frequently refer their friends and family to come to live here. We take pride in our near-perfect score with the majority of residents. We are proud to say that the vast majority of our residents, approximately 99%, report high levels of satisfaction with their living experience at Autumn Ridge. Our management team is dedicated to addressing any issues promptly and professionally, and we make it a priority to ensure that our residents feel heard and supported and that their issues are resolved timely and in accordance with the industry's best practices and standards. Autumn Ridge has HUNDREDS of residents and these individuals that called the media definitely do not speak for the 600 that are happy. The 3 to 5 residents featured in all of the news coverage do not represent the feelings of the majority of residents at Autumn Ridge.
1) Based on the news coverage, you seem to have some unhappy residents at Autumn Ridge.
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